Pinpoint whatโs helping or hurting your conversions. Conversion Drivers automatically highlight the most significant factors influencing whether users drop off or complete a funnel, so you donโt have to guess where to dig deeper.
Identify high-impact drivers of conversion or drop-off without needing a hypothesis in advance
Analyze correlations across event properties, user properties, and intermediary events
View performance summaries for each driver, including conversion rate and share of funnel participants
Drill into a driver to access a conversion matrix and correlation coefficient
Group the funnel by any surfaced driver with one click to explore broader trends
When viewing a funnel, click on any step and select โView Drop-Off & Conversion Drivers.โ A modal will appear showing a ranked list of the most statistically significant factors associated with conversion or drop-off at that step.
You can configure which types of data we analyze:
Event properties like plan type, referral code, or platform
User properties like country, account age, or signup method
Intermediary events, which occurred between the two funnel steps
Each surfaced driver includes:
How much more or less likely users with the factor were to convert, expressed as a multiple (for example, users with platform = Android were 1.2x as likely to convert)
Conversion rate for users with the factor
Share of funnel participants who had the factor
Clicking into a driver opens the drilldown view, where you can explore:
A conversion matrix that compares outcomes for users who had the factor versus those who did not
A correlation coefficient measuring how strongly the factor is associated with completing the funnel
If a pattern looks meaningful, you can group your funnel by that property with a single click. This reconfigures the chart to show step-by-step conversion performance broken down by the selected value.
Funnels tell you what your conversion rate is. Conversion Drivers help explain why.
This feature is especially useful when:
You are exploring a new funnel without a clear hypothesis
You notice a drop-off and want to identify potential causes
You want to validate whether specific user groups or behaviors are influencing conversion
You are monitoring changes in funnel performance and need to explain what shifted
By surfacing statistically significant behaviors and attributes, Conversion Drivers gives you a starting point for deeper investigation and helps you move faster from observation to insight.
Conversion Drivers are available on any funnel for customers on the Pro plan or Enterprise customers with the Advanced Analytics package. Click on a step and select โView Drop-Off & Conversion Driversโ to get started.