🎯 Conditional Recording Triggers for Session Replay

🎯 Conditional Recording Triggers for Session Replay

You can now control exactly who gets recorded in Session Replay using new global and conditional targeting options. This gives you fine-grained control over session capture so you can focus on users who’ve opted in, track behavior behind feature gates, or limit recordings to specific actions or test groups.

What You Can Do Now

• Set a Global Targeting Gate

  Define a global gate that determines which users are eligible for session recording. Only users who pass this gate can be recorded. This is useful for:

  • Recording only users who’ve opted in

  • Limiting capture to internal users

  • Scoping recordings to users who meet complex targeting conditions

• Set a Global Sampling Rate

  • Define a global sample rate that determines what percent of sessions will be recorded by default.

    • This is useful if you want to record some percentage of all user sessions

    • Conditional triggers are not effected by the global sample rate, only the global targeting gate

• Add Conditional Triggers with Custom Sampling Rates

  You can define multiple recording triggers, each with its own sampling rate:

  • Event-based triggers: Start recording when a user triggers a specific event. Filtering on the event’s "Value" property is supported today, with more flexible event property filtering coming soon. This is great for focusing recordings on specific product scenarios.

  • Experiment-based triggers: Record users exposed to an experiment. You can narrow this to a specific variant to compare behavior across groups.

  • Feature gate–based triggers: Record users who pass a gate. Helpful for understanding how people interact with newly released features.

How It Works

You can configure a Global Targeting Gate in your Session Replay settings. If set, only users who pass this gate will be considered for any recording.

Conditional triggers sit on top of this and define when recording should begin. For example, you might record 100% of users who trigger a critical event, 10% of users in a specific experiment variant, and 0% of users who don’t pass the global gate.

Impact on Your Analysis

These controls let you capture the sessions that matter most while reducing noise. You can zero in on specific behaviors, test results, or user groups, stay compliant with data collection policies, and get more value out of your allotted replay quota by avoiding unnecessary recordings.

Focus your recordings where they count.